Customer Service Served
As a valued resident, we want you to get the most out of your MetCap Living experience. Get to know your Resident Managers, Assistant Resident Managers or Administrators. They, and their team, are there to help you.
If, for any reason, you have outstanding issues that need to be resolved or if you have suggestions, we invite you to talk to our Resident Helpline representative from 8:00 a.m. - 8:00 p.m. (EST) Monday through Friday, 10:00 a.m. - 5:00 p.m. (EST) Saturday, 12:00 p.m. - 5:00 p.m. (EST) Sunday. If we can't answer your call immediately, please leave a voicemail and we will return your call promptly.
Oh, by the way, we also welcome complimentary calls since we like to know, from you, how we're doing.
MetCap Living Resident Helpline: 1-877-638-2271